How To Fix No Sound Issue On Samsung Galaxy S8

Many users are facing issue with Samsung S8

If you are a Galaxy S8 owner, you have one of the most beautiful phones ever made. But all that beauty comes with one flaw -- and no, it's not the placement of the fingerprint sensor. Some owners are experiencing audio problems with their handsets. On Samsung's community discussion forums, many users have complained about audio cutting out on their phones when streaming videos, playing music, or games. The issue seems to affect the built-in speakers, and using headphones is a way to circumvent the problem. At this point, the source of the issue has not been identified, making it difficult to attribute it to a software bug or a hardware defect. If you are experiencing this problem, I recommend doing a basic check first:

To fix the issue you can try below methods:

Fix 1 :

Your phone might have the Silent/Vibrate mode enabled. You can check this by using the drop-down menu using your fingers to slide down the screen from the top. There are various options in the drop-down menu and among them are the screen brightness, Wi-Fi, and other settings. You should be able to see a speaker icon that you can slide on and then turn it to Loud Mode.

Alternatively, go to the Settings and the open Sounds and Locate Volume. From the Volume setting, adjust the ringtones, notifications, and music volumes.

Fix2:

Check to ensure that you have the latest software update on your Galaxy smartphone. You can do this by following the directions below;

Settings > About device > Software update > Check for updates.

If there is a new update, download it. Different carriers release updates at different times.

Is the phone on mute?

Did you check and install any software updates?

Do you have headphones attached or paired via Bluetooth?

Is there anything inside the headphone jack?

Have you checked notification settings?

Notification alerts temporarily mute audio.

Has your phone been in contact with any liquids or recently submerged? If so, give it some time to dry.

If everything checks out but you are still experiencing this audio problem, there are a couple of fixes you can try.

Reset your Galaxy S8

The first is to perform a factory reset on your Galaxy S8/S8 Plus. Before you do, it is a good idea to back up your phone. To do this, go to Settings > General management > Reset > Factory data reset. If you use a microSD card, remove it during the reset and reinstall it afterward. Many people on Samsung's forum have reported that doing this solved all audio issues.

Use your fingers

Another fix some owners found successful is to press firmly an inch or two above the speakers on the S8/S8 Plus. Samsung forum users reported that doing so restored the audio immediately. I would warn you to be careful when applying pressure to your phone as to not cause further damage.

If any of these fixes don't work, contact Samsung or the carrier where you purchased your phone for further assistance. Also, it is worth noting that this problem might be the result of accidental damage -- like dropping the phone.